Shipping Policy

At Kainchi Dhaaga, we are committed to delivering your orders safely, securely, and on time. Please read our shipping policy carefully to understand how your orders are processed and delivered.

1. Order Processing Time

All orders are processed within 1–3 business days after order confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
During high-demand periods (sales, festive seasons), processing times may be slightly extended.

2. Shipping Locations

We currently ship across India.
At this time, we do not offer international shipping.

3. Shipping Charges

Shipping charges (if applicable) are calculated and displayed at checkout.
Any free shipping offers will be clearly mentioned on the product or checkout page.

4. Estimated Delivery Time

Metro Cities: 3–5 business days
Non-Metro / Remote Areas: 5–8 business days

Delivery times may vary based on location, courier partner, weather conditions, or unforeseen circumstances.

5. Order Tracking

Once your order is shipped, you will receive a shipping confirmation message/email with tracking details.
You can track your order using the link provided by our courier partner.

6. Delays in Delivery

While we strive to deliver orders within the estimated time, delays may occur due to:

Courier or logistics issues
Natural disasters or strikes
Incorrect or incomplete delivery address provided by the customer

Kainchi Dhaaga is not liable for delays caused by third-party courier services, but we will assist you in tracking your order.

7. Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are accurate.
If an order is returned due to incorrect address or failed delivery attempts, re-shipping charges may apply.

8. Damaged or Missing Items

If your order arrives damaged or if any item is missing:

Contact us within 48 hours of delivery
Share clear images/videos of the package and product for verification

📧 Email: kainchidhaagaapparels@gmail.com
📞 Phone: +91 92592 13535

9. Contact Us

For any shipping-related questions or concerns, feel free to contact us:

📧 Email: kainchidhaagaapparels@gmail.com
📞 Phone: +91 92592 13535
🌐 Website: https://www.kainchidhaaga.com